Privacy Policy

Welcome to Dr Padel Racket

This Dr Padel Racket Data Protection Policy will apply to browsing our website, www.drpadelracket.com , as well as to purchasing our products through it.

Who is responsible for processing your personal data?

MACHADO SPORTS LDA, with registered office at Rua Gomes de Amorim 139 2DT, Póvoa de Varzim 4490 641, Portugal with NIF: 518123189 and email address info@drpadelracket.com (hereinafter, "Dr Padel Racket”)

 

Data Protection Officer:

info@drpadelracket.com

What personal data do we collect about you?

Identification data. Name and surname, postal and email address and telephone number. Payment information. Payments for our products are managed through the EasyPay, PayPal and Shop Pay platform (secure payment gateways), so Dr Padel Racket does not collect any personal data of this nature. Any data you voluntarily send us to our email address info@drpadelracket.com .
Any information that you voluntarily share publicly on Dr Padel Racket's social networks. This information will be subject to the privacy policy of the social network on which you share it, so we recommend that you review the privacy settings of your profile.

How do we obtain your personal data?

The data we process are:

  • Those you provide to us when purchasing our products.
  • Those that you voluntarily send to us to our email address info@drpadelracket.com
  • Those who voluntarily share on social media.


Do we process data from minors?

The sale of our products is not aimed at minors. However, minors under 16 years of age who wish to register on our website and/or purchase our products must have authorization from their parents/guardians or legal representative.
Likewise, if you share images in which minors under 16 appear on our social networks, you must ensure that you have prior authorization from the minor's father/mother/guardian or legal representative.

Dr Padel Racket reserves the right to request accreditation of said authorization at any time.

Why do we process your personal data?

Dr Padel Racket may use your personal data for the following purposes:

  • Provide you with the requested information about our products.
  • Register as a user on our website.
  • Ensure the correct processing of your order if you purchase any of our products.
  • Dr Padel Racket uses its social networks to promote its products. In this sense, by sharing your data on our social networks, you are expressly consenting and authorizing us to reproduce and communicate them publicly on said networks for the purposes mentioned above.

You can revoke this consent at any time by sending an email to the following address: info@drpadelracket.com.
If you are not interested in the processing of your data through Dr Padel Racket social networks under the terms previously expressed, please refrain from sharing them.

If Dr Padel Racket needs to process your data for purposes other than those mentioned above, it will request your express consent to do so, which you may revoke unilaterally at any time.

Newsletters and commercial communications

Dr Padel Racket may send newsletters and commercial communications to users who have previously given their express consent to this effect. The information contained in said newsletters and communications will consist of commercial information, highlighted content, relevant advice on how the system works and promotions.
The user will have the possibility to request the cessation of the sending of said newsletters and communications under the terms provided for in Law 34/2002, of July 11, on Information Society Services, and to revoke their consent unilaterally, also at any time, by sending an email to the following address: info@drpadelracket.com or by unsubscribing directly at the bottom of the newsletters sent in the unsubscribe section.

Who has access to your personal data?

Your personal data will only be communicated to people or entities that need to access them to manage orders for our products.
Dr Padel Racket contracts the virtual infrastructure of the platform accessible through our website according to a cloud computing model, through Shopify.

How long do we keep your data?

Your personal data will be kept for as long as necessary to fulfil the purposes for which they were collected. At the end of this period, Dr Padel Racket will delete them from its systems, without prejudice to the possibility of keeping them, limiting their processing to the exercise and defence of claims, under the terms provided for in the applicable legislation.

What security measures do we apply when processing your data?

Dr Padel Racket applies security measures to guarantee the confidentiality, availability and resilience of personal data processing systems. Likewise, we carry out verification and evaluation processes of the technical and organizational measures implemented, in order to guarantee the security of personal data at all times.

What are your rights?

You can exercise the rights listed below by sending an email to the following address: info@drpadelracket.com.
Request, at any time, that Dr Padel Racket confirm whether or not it is processing your personal data.
Access your personal data, request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, it is no longer necessary for the purposes for which it was collected.
In certain cases, request the limitation of the processing of your data. In this case, we will only save your data for the exercise or defense of claims.
In certain circumstances, object to the processing of your data.
Request portability of your data.
Revoke the consent that, if applicable, you have granted for the processing of your data by Dr Padel Racket.